Meeting Standards for Nursing & Care Agencies: New CQC Report

A24 Group nursing and care agencies, which includes Grosvenor Nursing, are registered with the UK's Care Quality Commission. They are regularly inspected to ensure they meet the National Minimum Standards for nursing and domiciliary care agencies.

These external checks complement our own program of internal reviews and audits that help ensure all our nursing agencies are operating to the very highest levels of care. To find out more about the CQC's inspection of A24 Group, you can see the latest report here on the provision of care to people in their own homes - or visit the Care Quality Commission website.

The new report inspected service provision in the following key areas:

1. Care and welfare of people who use services
People should get safe and appropriate care that meets their needs and supports their rights.

2. Cooperating with other providers
People should get safe and coordinated care when they move between different services.

3. Requirements relating to workers
People should be cared for by staff who are properly qualified and able to do their job.

4. Staffing
There should be enough members of staff to keep people safe and meet their health and welfare needs.

5. Assessing and monitoring the quality of service provision
The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care.

6. Records
People’s personal records, including medical records, should be accurate and kept safe and confidential.

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